Trainerize incident
ABC Fitness has detected an issue with Trainerize and are Identified
Trainerize experienced a major incident on June 15, 2026 affecting Mobile app and Web APP and 1 more component, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 15, 2026, 04:54 PM UTC
ABC has detected an anomaly that may indicate a potential issue affecting the Trainerize & Ignite application(s) listed below. Our engineering teams have been engaged to confirm any impact and determine the appropriate course of action. We will provide updates as soon as more information becomes available. Thank you for your patience.
- identified Jun 15, 2026, 05:14 PM UTC
Our technical teams have identified the source of the issue affecting the application. Currently, the impact is limited to Mobile App & Web App within the application. We are actively working on a resolution and will continue to share updates as progress is made. We understand the impact and are working diligently to restore full service. Thank you for your continued patience and support.
- identified Jun 15, 2026, 05:28 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jun 15, 2026, 11:00 PM UTC
Dear Valued Customers, We are pleased to confirm that services have been restored and core platform functionality is operating normally. Our teams have stabilized the platform and are continuing to complete final data syncing and background processing activities. During this time, some customers may notice slight delays with refreshed data, reporting, or queued updates. We are actively monitoring the environment and will provide another update once synchronization has fully completed. We sincerely apologize for any inconvenience this may have caused and appreciate your patience throughout the incident. Thank you for your continued support. ABC Fitness Solutions Reference number: ACC-10689