Trainerize experienced a major incident on May 25, 2026 affecting trainerize web users and trainerize mobile users, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 25, 2026, 05:20 PM UTC
We're currently experiencing a service interruption on the ABC Trainerize web and mobile app. Our team is actively investigating and will provide a resolution as soon as possible. We apologize for any inconvenience.
- monitoring May 25, 2026, 05:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 25, 2026, 05:42 PM UTC
The service interruption impacting ABC Trainerize web and mobile applications has been resolved. Our teams implemented a fix and verified all affected systems have been fully restored. We apologize for the disruption and appreciate your patience while we worked to resolve the issue. If you continue to experience any problems, please contact Support. Thank you, ABC Trainerize Team