Tradier had 36 outages in the last 2 years totaling 46h 55m of downtime — averaging 1.5 incidents per month.
There were 36 Tradier outages since October 18, 2024 totaling 46h 55m of downtime. Each is summarised below — incident details, duration, and resolution information.
The issue has been identified and a fix is being implemented.
Website and Balance issues have been identified and a fix is being implemented
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
During the premarket session, some users may have experienced stuck orders that were either unable to be submitted or unable to be modified due to an OMS issue. The Issue was resolved by 9:17 ET, and queued orders were processed by our brokerage team. If you need any assistance with your account or any orders that were unable to be resolved, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Trading has been fully restored. If you need any assistance with a trade that was stuck during the partial outage, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Between 15:20 and 15:31, the Tradier API experienced elevated errors for some users, which may have resulted in slow order response or some orders failing. This was resolved quickly by our team to minimize impact. If you have any trade-related issues that you need assistance addressing, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
We are continuing to work on a fix for this issue.
This incident has been resolved.
Our OMS infrastructure is running behind, which is causing orders to show as pending for longer than expected. No data has been lost and the system should be caught up shortly.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are continuing to monitor for any further issues.
We are continuing to monitor for any further issues.
The paper trading system was experiencing an abnormally high load, and some users experienced orders stuck in a pending status. We reinforced the paper trading servers and worked to address the underlying issues in order to resolve the problem. Any orders that have not cleared on their own can be cleared by the brokerage support team. Please contact them at [email protected] or (980) 272-3880.
The issue has been identified
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating a loss in index data.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
We're experiencing an elevated level of API errors and are currently looking into the issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We are investigating an issue with the paper trading environment
We are continuing to work on a fix for this issue.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Some users may have received 500 errors for sandbox orders. A fix has been implemented and we are monitoring resolution.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
We are continuing to investigate this issue.
This incident has been resolved.