Tradier incident

Sandbox degraded performance

Minor Resolved View vendor source →

Tradier experienced a minor incident on September 16, 2025 affecting Paper Trading, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 03:03 PM UTC
Resolved
Sep 16, 2025, 05:40 PM UTC
Duration
2h 37m
Detected by Pingoru
Sep 16, 2025, 03:03 PM UTC

Affected components

Paper Trading

Update timeline

  1. monitoring Sep 16, 2025, 03:03 PM UTC

    Some users may have received 500 errors for sandbox orders. A fix has been implemented and we are monitoring resolution.

  2. investigating Sep 16, 2025, 04:27 PM UTC

    We are currently investigating this issue.

  3. resolved Sep 16, 2025, 05:40 PM UTC

    This incident has been resolved.