Tradier Outage History

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Tradier had 35 outages in the last 2 years totaling 25h 41m of downtime — averaging 1.4 incidents per month.

There were 35 Tradier outages since May 28, 2024 totaling 25h 41m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.tradier.com

Minor July 9, 2025

Degraded performance for orders

Detected by Pingoru
Jul 09, 2025, 03:00 PM UTC
Resolved
Jul 09, 2025, 08:15 PM UTC
Duration
5h 15m
Affected: Paper Trading
Timeline · 3 updates
  1. investigating Jul 09, 2025, 05:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2025, 07:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2025, 08:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 7, 2025

Sandbox Orders Degradation in Service

Detected by Pingoru
Jul 07, 2025, 02:30 PM UTC
Resolved
Jul 07, 2025, 02:30 PM UTC
Duration
Timeline · 1 update
  1. resolved Jul 07, 2025, 05:08 PM UTC

    A degradation in service across a limited number of services resulted in some users receiving 500 errors for order submission in the test environment.

Read the full incident report →

Minor May 21, 2025

Virtual Account Degraded Service

Detected by Pingoru
May 21, 2025, 01:45 PM UTC
Resolved
May 21, 2025, 03:00 PM UTC
Duration
1h 14m
Affected: Paper Trading
Timeline · 5 updates
  1. investigating May 21, 2025, 02:25 PM UTC

    We are currently investigating this issue.

  2. investigating May 21, 2025, 02:26 PM UTC

    We are continuing to investigate this issue.

  3. identified May 21, 2025, 02:39 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 21, 2025, 02:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 21, 2025, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 20, 2025

WebPortal degraded performance

Detected by Pingoru
Mar 20, 2025, 05:20 PM UTC
Resolved
Mar 20, 2025, 05:39 PM UTC
Duration
18m
Affected: Web Sites
Timeline · 3 updates
  1. investigating Mar 20, 2025, 05:38 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 20, 2025, 05:38 PM UTC

    An issue has been resolved and we are monitoring

  3. resolved Mar 20, 2025, 05:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2025

Degrade performance for paper trading orders.

Detected by Pingoru
Mar 03, 2025, 07:15 PM UTC
Resolved
Mar 03, 2025, 09:15 PM UTC
Duration
1h 59m
Affected: Paper Trading
Timeline · 4 updates
  1. investigating Mar 03, 2025, 08:15 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 03, 2025, 08:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 03, 2025, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 03, 2025, 09:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 19, 2024

Degraded Performance

Detected by Pingoru
Dec 19, 2024, 02:00 PM UTC
Resolved
Dec 19, 2024, 04:00 PM UTC
Duration
1h 59m
Affected: Streaming
Timeline · 5 updates
  1. investigating Dec 19, 2024, 04:13 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 19, 2024, 04:14 PM UTC

    We are continuing to investigate this issue.

  3. identified Dec 19, 2024, 05:30 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Dec 19, 2024, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 19, 2024, 05:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 16, 2024

Balances slow to update

Detected by Pingoru
Dec 16, 2024, 05:15 PM UTC
Resolved
Dec 16, 2024, 06:27 PM UTC
Duration
1h 12m
Affected: Balances
Timeline · 4 updates
  1. investigating Dec 16, 2024, 06:06 PM UTC

    Minor degradation in performance and delayed results for some users on account balances.

  2. identified Dec 16, 2024, 06:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 16, 2024, 06:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 16, 2024, 06:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 13, 2024

Market Data Partial Outage

Detected by Pingoru
Dec 13, 2024, 05:45 PM UTC
Resolved
Dec 13, 2024, 07:02 PM UTC
Duration
1h 16m
Affected: Market Data
Timeline · 3 updates
  1. investigating Dec 13, 2024, 05:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 13, 2024, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 13, 2024, 07:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 24, 2024

Streaming Delayed

Detected by Pingoru
Oct 24, 2024, 02:07 PM UTC
Resolved
Oct 24, 2024, 06:01 PM UTC
Duration
3h 54m
Affected: Streaming
Timeline · 4 updates
  1. investigating Oct 24, 2024, 02:07 PM UTC

    Streaming market data is seeing a slower initiation that may lead some systems to time out.

  2. monitoring Oct 24, 2024, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 24, 2024, 06:00 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 24, 2024, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 18, 2024

Positions Outage

Detected by Pingoru
Oct 18, 2024, 03:30 PM UTC
Resolved
Oct 19, 2024, 12:00 AM UTC
Duration
8h 29m
Affected: TradingBalances
Timeline · 6 updates
  1. investigating Oct 18, 2024, 04:04 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 18, 2024, 04:05 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 18, 2024, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. identified Oct 18, 2024, 07:18 PM UTC

    Trading will not resume on 10/18/2024. The Tradier Brokerage trading team will be closing expiring options on a best-efforts basis. All unclosed positions will be handled on 10/21/2024. Tradier Brokerage will work with customers to resolve any account issues.

  5. monitoring Oct 18, 2024, 10:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 19, 2024, 12:48 PM UTC

    This incident has been resolved.

Read the full incident report →