Tradier incident

Processing Delays - Orders

Minor Resolved View vendor source →

Tradier experienced a minor incident on January 9, 2026 affecting Trading, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 03:40 PM UTC
Resolved
Jan 09, 2026, 06:42 PM UTC
Duration
3h 1m
Detected by Pingoru
Jan 09, 2026, 03:40 PM UTC

Affected components

Trading

Update timeline

  1. investigating Jan 09, 2026, 03:48 PM UTC

    Our OMS infrastructure is running behind, which is causing orders to show as pending for longer than expected. No data has been lost and the system should be caught up shortly.

  2. identified Jan 09, 2026, 04:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 09, 2026, 04:00 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 09, 2026, 06:42 PM UTC

    We are continuing to monitor for any further issues.