Performance Degradation
Affected: Market Data
Timeline · 2 updates
- identified May 15, 2026, 06:20 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 15, 2026, 06:45 PM UTC
This incident has been resolved.
Tradier Outage History
Tradier is up right nowTradier had 35 outages in the last 2 years totaling 47h 2m of downtime — averaging 1.4 incidents per month.
There were 35 Tradier outages since May 28, 2024 totaling 47h 2m of downtime. Each is summarised below — incident details, duration, and resolution information.
OMS Degrade Performance
Timeline · 1 update
- resolved Apr 22, 2026, 02:06 PM UTC
During the premarket session, some users may have experienced stuck orders that were either unable to be submitted or unable to be modified due to an OMS issue. The Issue was resolved by 9:17 ET, and queued orders were processed by our brokerage team. If you need any assistance with your account or any orders that were unable to be resolved, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Degrade Performance in Order Submission and Modification
Affected: Trading
Timeline · 4 updates
- investigating Apr 16, 2026, 04:45 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2026, 04:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2026, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 04:53 PM UTC
Trading has been fully restored. If you need any assistance with a trade that was stuck during the partial outage, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Elevated API Errors
Timeline · 1 update
- resolved Mar 06, 2026, 08:44 PM UTC
Between 15:20 and 15:31, the Tradier API experienced elevated errors for some users, which may have resulted in slow order response or some orders failing. This was resolved quickly by our team to minimize impact. If you have any trade-related issues that you need assistance addressing, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Paper trading orders remaining pending longer than expected
Affected: Paper Trading
Timeline · 3 updates
- investigating Feb 13, 2026, 02:41 PM UTC
We are currently investigating this issue.
- monitoring Feb 13, 2026, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 13, 2026, 03:53 PM UTC
This incident has been resolved.
Elevated errors and pending orders
Affected: Paper Trading
Timeline · 4 updates
- investigating Jan 16, 2026, 03:47 PM UTC
We are currently investigating this issue.
- identified Jan 16, 2026, 03:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 16, 2026, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2026, 05:10 PM UTC
This incident has been resolved.
Elevated Errors
Affected: Paper Trading
Timeline · 4 updates
- investigating Jan 09, 2026, 07:01 PM UTC
We are currently investigating this issue.
- identified Jan 09, 2026, 07:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 09, 2026, 08:53 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 09, 2026, 11:32 PM UTC
This incident has been resolved.
Processing Delays - Orders
Affected: Trading
Timeline · 5 updates
- investigating Jan 09, 2026, 03:48 PM UTC
Our OMS infrastructure is running behind, which is causing orders to show as pending for longer than expected. No data has been lost and the system should be caught up shortly.
- identified Jan 09, 2026, 04:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 09, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 09, 2026, 04:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 09, 2026, 06:42 PM UTC
We are continuing to monitor for any further issues.
Paper Trading orders stuck in pending status
Timeline · 1 update
- resolved Jan 06, 2026, 05:44 PM UTC
The paper trading system was experiencing an abnormally high load, and some users experienced orders stuck in a pending status. We reinforced the paper trading servers and worked to address the underlying issues in order to resolve the problem. Any orders that have not cleared on their own can be cleared by the brokerage support team. Please contact them at [email protected] or (980) 272-3880.
Paper Trading experiencing elevated errors and pending order status.
Affected: Paper Trading
Timeline · 3 updates
- identified Jan 02, 2026, 05:00 PM UTC
The issue has been identified
- monitoring Jan 02, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 02, 2026, 05:16 PM UTC
This incident has been resolved.
Index data outage
Affected: Market Data
Timeline · 4 updates
- investigating Dec 29, 2025, 04:43 PM UTC
We are currently investigating a loss in index data.
- identified Dec 29, 2025, 04:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 29, 2025, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 29, 2025, 06:13 PM UTC
This incident has been resolved.
Pending orders in Paper Trading
Affected: Paper Trading
Timeline · 2 updates
- investigating Dec 10, 2025, 08:06 PM UTC
We are currently investigating this issue.
- resolved Dec 10, 2025, 08:49 PM UTC
This incident has been resolved.
Paper Trading Pending Orders
Affected: Paper Trading
Timeline · 3 updates
- investigating Nov 07, 2025, 04:53 PM UTC
We are currently investigating this issue.
- monitoring Nov 07, 2025, 04:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 07, 2025, 05:03 PM UTC
This incident has been resolved.
Paper trading orders pending
Affected: Paper Trading
Timeline · 4 updates
- investigating Oct 22, 2025, 03:39 PM UTC
We are currently investigating this issue.
- identified Oct 22, 2025, 03:39 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 22, 2025, 04:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 04:33 PM UTC
This incident has been resolved.
AWS outage leading to increased errors in paper trading
Affected: Paper Trading
Timeline · 2 updates
- identified Oct 20, 2025, 05:47 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 20, 2025, 08:42 PM UTC
This incident has been resolved.
AWS Outage effecting market data servers
Affected: Market Data
Timeline · 2 updates
- identified Oct 20, 2025, 05:03 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 20, 2025, 08:42 PM UTC
This incident has been resolved.
Elevated API Errors in Sandbox
Affected: Paper Trading
Timeline · 2 updates
- investigating Oct 14, 2025, 06:25 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- resolved Oct 14, 2025, 06:26 PM UTC
This incident has been resolved.
Delayed Orders Paper Trading
Affected: Paper Trading
Timeline · 4 updates
- investigating Oct 07, 2025, 04:08 PM UTC
We are currently investigating this issue.
- identified Oct 07, 2025, 04:08 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 07, 2025, 04:08 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 07, 2025, 04:46 PM UTC
This incident has been resolved.
Sandbox Orders Pending
Affected: Paper Trading
Timeline · 3 updates
- identified Oct 02, 2025, 04:36 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2025, 04:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2025, 05:13 PM UTC
This incident has been resolved.
Paper Trading Delayed Orders
Affected: Paper Trading
Timeline · 4 updates
- investigating Oct 01, 2025, 04:34 PM UTC
We are currently investigating this issue.
- identified Oct 01, 2025, 04:40 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 01, 2025, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2025, 05:07 PM UTC
This incident has been resolved.
Paper Trading Outage
Affected: Paper Trading
Timeline · 3 updates
- investigating Sep 30, 2025, 07:15 PM UTC
We are currently investigating this issue.
- monitoring Sep 30, 2025, 07:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2025, 08:05 PM UTC
This incident has been resolved.
Sandbox pending orders
Affected: Paper Trading
Timeline · 5 updates
- identified Sep 17, 2025, 03:46 PM UTC
We are investigating an issue with the paper trading environment
- identified Sep 17, 2025, 03:47 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 17, 2025, 04:18 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Sep 17, 2025, 05:27 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 17, 2025, 06:50 PM UTC
This incident has been resolved.
Sandbox degraded performance
Affected: Paper Trading
Timeline · 3 updates
- monitoring Sep 16, 2025, 03:03 PM UTC
Some users may have received 500 errors for sandbox orders. A fix has been implemented and we are monitoring resolution.
- investigating Sep 16, 2025, 04:27 PM UTC
We are currently investigating this issue.
- resolved Sep 16, 2025, 05:40 PM UTC
This incident has been resolved.
Paper Trading Degraded Performance
Affected: Paper Trading
Timeline · 3 updates
- investigating Aug 28, 2025, 02:47 PM UTC
We are currently investigating this issue.
- investigating Aug 28, 2025, 02:48 PM UTC
We are continuing to investigate this issue.
- resolved Aug 28, 2025, 03:27 PM UTC
This incident has been resolved.
Degraded performance and 500 errors in trading
Affected: Paper Trading
Timeline · 3 updates
- investigating Jul 11, 2025, 03:35 PM UTC
We are currently investigating this issue.
- monitoring Jul 11, 2025, 03:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 11, 2025, 03:36 PM UTC
This incident has been resolved.