Tradier Outage History
Tradier is up right nowPingoru has recorded 52 incidents for Tradier: 36 in the last 12 months and 19 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 2 | 3 of 744 (0%) |
| August 2026 | 9 | 19 of 744 (3%) |
| September 2026 | 7 | 9 of 720 (1%) |
| October 2026 | 2 | 2 of 515 (0%) |
Incidents, newest first
Minor October 13, 2026 Elevated API Errors 45m Market Data
Started Oct 13, 2026, 03:19 PM UTC· resolved Oct 13, 2026, 04:04 PM UTC
- identified Oct 13, 2026, 03:19 PM UTC
We're experiencing an elevated level of API errors and are currently looking into the issue.
- monitoring Oct 13, 2026, 03:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 13, 2026, 04:04 PM UTC
This incident has been resolved.
Major September 22, 2026 Elevated errors 26m Paper Trading
Started Sep 22, 2026, 02:08 PM UTC· resolved Sep 22, 2026, 02:35 PM UTC
- investigating Sep 22, 2026, 02:20 PM UTC
We are currently investigating this issue.
- monitoring Sep 22, 2026, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2026, 02:35 PM UTC
This incident has been resolved.
Major September 17, 2026 Paper Trading OMS Outage 1h 20m Paper Trading
Started Sep 17, 2026, 02:09 PM UTC· resolved Sep 17, 2026, 03:30 PM UTC
- investigating Sep 17, 2026, 03:19 PM UTC
Order submission, update, and deletion operations in the sandbox environment are experiencing elevated levels of errors.
- monitoring Sep 17, 2026, 03:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2026, 03:51 PM UTC
This incident has been resolved.
Minor September 3, 2026 Elevated Errors in Virtual Environment for Balances –
Started Sep 03, 2026, 01:30 PM UTC· resolved Sep 03, 2026, 01:30 PM UTC
- resolved Sep 03, 2026, 03:50 PM UTC
Before the opening of the delayed market session, and continuing for the first few hours of the session, some users received elevated levels of errors related to account balances in the paper trading environment. The inability to confirm balances in some accounts led to buying power rejections and some orders remaining in a pending state longer than expected.
Minor September 1, 2026 Paper trading degraded performance 3h 49m Paper Trading
Started Sep 01, 2026, 04:30 PM UTC· resolved Sep 01, 2026, 08:20 PM UTC
- investigating Sep 01, 2026, 06:19 PM UTC
Paper trading is seeing intermittent increased error levels
- resolved Sep 01, 2026, 08:20 PM UTC
This incident has been resolved.
Major September 1, 2026 Paper trading degraded performance in order submission and modification 2h 9m Paper Trading
Started Sep 01, 2026, 01:30 PM UTC· resolved Sep 01, 2026, 03:40 PM UTC
- investigating Sep 01, 2026, 02:30 PM UTC
We are currently investigating this issue.
- resolved Sep 01, 2026, 03:55 PM UTC
This incident has been resolved.
Minor August 17, 2026 Elevated 500 errors in Paper Trading –
Started Aug 17, 2026, 02:30 PM UTC· resolved Aug 17, 2026, 02:30 PM UTC
- resolved Aug 17, 2026, 06:51 PM UTC
The paper trading system suffered server-side issues in relation to order processing, leading to users getting elevated levels of 500 errors when submitting, modifying, and cancelling paper trades. This did not affect live trading, and all other simulation environment endpoints such as balances, market data, etc remain accessible. The errors reduced significantly, and the issue was marked resolved as of 11:38 ET.
Major August 14, 2026 Elevated server side errors in the paper trading environment 1h 45m Paper Trading
Started Aug 14, 2026, 01:00 PM UTC· resolved Aug 14, 2026, 02:45 PM UTC
- investigating Aug 14, 2026, 02:09 PM UTC
We are currently investigating this issue.
- resolved Aug 14, 2026, 03:43 PM UTC
This incident has been resolved.
Critical August 13, 2026 Paper tradier Unavailable 2h 30m Paper Trading
Started Aug 13, 2026, 01:00 PM UTC· resolved Aug 13, 2026, 03:30 PM UTC
- identified Aug 13, 2026, 02:23 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2026, 04:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2026, 04:35 PM UTC
This incident has been resolved.
Notice August 12, 2026 Increased Errors with Order Processing in Paper Trading –
Started Aug 12, 2026, 11:00 AM UTC· resolved Aug 12, 2026, 11:00 AM UTC
- resolved Aug 12, 2026, 04:45 PM UTC
During the first part of the morning session, we observed elevated errors in the paper trading system, with some users receiving HTTP 500 errors when submitting or modifying orders and others having orders remain in a pending state longer than expected. We worked with our OMS partner to resolve this issue and clear all pending paper trading orders. Live trading was not affected.
Minor August 5, 2026 Increased Error Rate in Paper Trading 3h 30m Paper Trading
Started Aug 05, 2026, 12:00 PM UTC· resolved Aug 05, 2026, 03:30 PM UTC
- investigating Aug 05, 2026, 02:50 PM UTC
We are currently investigating this issue.
- monitoring Aug 05, 2026, 03:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 05, 2026, 04:06 PM UTC
This incident has been resolved.
Major August 3, 2026 Elevated Errors in Paper Trading 1h 59m Paper Trading
Started Aug 03, 2026, 01:30 PM UTC· resolved Aug 03, 2026, 03:30 PM UTC
- investigating Aug 03, 2026, 02:34 PM UTC
We are currently investigating this issue.
- monitoring Aug 03, 2026, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 03, 2026, 04:56 PM UTC
This incident has been resolved.
Minor July 28, 2026 Market Data Latency and Returns 2h 30m Market Data
Started Jul 28, 2026, 01:30 PM UTC· resolved Jul 28, 2026, 04:00 PM UTC
- investigating Jul 28, 2026, 02:49 PM UTC
We are seeing higher-than-normal latency on market data services and some impact on updates for /options/chains and /markets/timesales/ data. These services are not down but are showing slower response times and some lagging updates to their data while subsequent calls retrieve fully updated data. Streaming and Quotes have shown no indication of impact. We are investigating the root cause of this issue and working to resolve it for all users. If you need assistance with a trading impact, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
- monitoring Jul 28, 2026, 05:43 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 28, 2026, 07:58 PM UTC
This incident has been resolved.
Major July 9, 2026 Website Intermittent iIssue 22m Web Sites
Started Jul 09, 2026, 03:19 PM UTC· resolved Jul 09, 2026, 03:42 PM UTC
- identified Jul 09, 2026, 03:28 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jul 09, 2026, 03:28 PM UTC
Website and Balance issues have been identified and a fix is being implemented
- monitoring Jul 09, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 09, 2026, 03:42 PM UTC
This incident has been resolved.
Minor May 15, 2026 Performance Degradation 1h 19m Market Data
Started May 15, 2026, 05:00 PM UTC· resolved May 15, 2026, 06:20 PM UTC
- identified May 15, 2026, 06:20 PM UTC
The issue has been identified and a fix is being implemented.
- resolved May 15, 2026, 06:45 PM UTC
This incident has been resolved.
Notice April 22, 2026 OMS Degrade Performance –
Started Apr 22, 2026, 01:00 PM UTC· resolved Apr 22, 2026, 01:00 PM UTC
- resolved Apr 22, 2026, 02:06 PM UTC
During the premarket session, some users may have experienced stuck orders that were either unable to be submitted or unable to be modified due to an OMS issue. The Issue was resolved by 9:17 ET, and queued orders were processed by our brokerage team. If you need any assistance with your account or any orders that were unable to be resolved, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Major April 16, 2026 Degrade Performance in Order Submission and Modification 17m Trading
Started Apr 16, 2026, 04:36 PM UTC· resolved Apr 16, 2026, 04:53 PM UTC
- investigating Apr 16, 2026, 04:45 PM UTC
We are currently investigating this issue.
- identified Apr 16, 2026, 04:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 16, 2026, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 04:53 PM UTC
Trading has been fully restored. If you need any assistance with a trade that was stuck during the partial outage, please reach out to the brokerage support team at [email protected] or (980) 272-3880.
Minor February 13, 2026 Paper trading orders remaining pending longer than expected 1h 23m Paper Trading
Started Feb 13, 2026, 02:30 PM UTC· resolved Feb 13, 2026, 03:53 PM UTC
- investigating Feb 13, 2026, 02:41 PM UTC
We are currently investigating this issue.
- monitoring Feb 13, 2026, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 13, 2026, 03:53 PM UTC
This incident has been resolved.
Minor January 16, 2026 Elevated errors and pending orders 1h 39m Paper Trading
Started Jan 16, 2026, 03:30 PM UTC· resolved Jan 16, 2026, 05:10 PM UTC
- investigating Jan 16, 2026, 03:47 PM UTC
We are currently investigating this issue.
- identified Jan 16, 2026, 03:47 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 16, 2026, 04:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2026, 05:10 PM UTC
This incident has been resolved.
Minor January 9, 2026 Elevated Errors 7h 32m Paper Trading
Started Jan 09, 2026, 04:00 PM UTC· resolved Jan 09, 2026, 11:32 PM UTC
- investigating Jan 09, 2026, 07:01 PM UTC
We are currently investigating this issue.
- identified Jan 09, 2026, 07:01 PM UTC
The issue has been identified and a fix is being implemented.
- identified Jan 09, 2026, 08:53 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 09, 2026, 11:32 PM UTC
This incident has been resolved.
Minor January 9, 2026 Processing Delays - Orders 3h 1m Trading
Started Jan 09, 2026, 03:40 PM UTC· resolved Jan 09, 2026, 06:42 PM UTC
- investigating Jan 09, 2026, 03:48 PM UTC
Our OMS infrastructure is running behind, which is causing orders to show as pending for longer than expected. No data has been lost and the system should be caught up shortly.
- identified Jan 09, 2026, 04:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 09, 2026, 04:00 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 09, 2026, 04:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 09, 2026, 06:42 PM UTC
We are continuing to monitor for any further issues.
Minor January 6, 2026 Paper Trading orders stuck in pending status –
Started Jan 06, 2026, 04:00 PM UTC· resolved Jan 06, 2026, 04:00 PM UTC
- resolved Jan 06, 2026, 05:44 PM UTC
The paper trading system was experiencing an abnormally high load, and some users experienced orders stuck in a pending status. We reinforced the paper trading servers and worked to address the underlying issues in order to resolve the problem. Any orders that have not cleared on their own can be cleared by the brokerage support team. Please contact them at [email protected] or (980) 272-3880.
Major January 2, 2026 Paper Trading experiencing elevated errors and pending order status. 1h 46m Paper Trading
Started Jan 02, 2026, 03:30 PM UTC· resolved Jan 02, 2026, 05:16 PM UTC
- identified Jan 02, 2026, 05:00 PM UTC
The issue has been identified
- monitoring Jan 02, 2026, 05:09 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 02, 2026, 05:16 PM UTC
This incident has been resolved.
Minor December 29, 2025 Index data outage 4h 30m Market Data
Started Dec 29, 2025, 01:43 PM UTC· resolved Dec 29, 2025, 06:13 PM UTC
- investigating Dec 29, 2025, 04:43 PM UTC
We are currently investigating a loss in index data.
- identified Dec 29, 2025, 04:44 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 29, 2025, 06:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 29, 2025, 06:13 PM UTC
This incident has been resolved.
Minor December 10, 2025 Pending orders in Paper Trading 45m Paper Trading
Started Dec 10, 2025, 07:45 PM UTC· resolved Dec 10, 2025, 08:30 PM UTC
- investigating Dec 10, 2025, 08:06 PM UTC
We are currently investigating this issue.
- resolved Dec 10, 2025, 08:49 PM UTC
This incident has been resolved.