Trackunit incident

Potential delays in Access Key generation in Manager

Minor Resolved View vendor source →

Trackunit experienced a minor incident on January 14, 2026 affecting Trackunit Manager and Trackunit API and 1 more component, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 09:51 AM UTC
Resolved
Jan 14, 2026, 02:35 PM UTC
Duration
4h 43m
Detected by Pingoru
Jan 14, 2026, 09:51 AM UTC

Affected components

Trackunit ManagerTrackunit APIManager Classic

Update timeline

  1. investigating Jan 14, 2026, 09:51 AM UTC

    We are currently investigating this issue.

  2. investigating Jan 14, 2026, 09:54 AM UTC

    We are continuing to investigate this issue.

  3. identified Jan 14, 2026, 09:55 AM UTC

    The issdue has been identified and a fix is being implemented. More information will follow .

  4. monitoring Jan 14, 2026, 01:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 14, 2026, 02:35 PM UTC

    This incident has been resolved.