Tracelight experienced a minor incident on February 3, 2026 affecting Excel Addin, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Excel Addin
Update timeline
- identified Feb 03, 2026, 03:49 PM UTC
Status: Identified An upstream provider is having issues with some of their LLM models. Tracelight will attempt to automatically route around them, but some users may experience issues while this is ongoing. You can follow their incident here: https://status.claude.com/incidents/pr6yx3bfr172 Affected components Excel Addin (Partial outage)
- resolved Feb 03, 2026, 04:10 PM UTC
Status: Resolved Our upstream provider has resolved the issue. Affected components Excel Addin (Operational)