Tracelight incident

AI Provider Issues

Minor Resolved View vendor source →
Started
Feb 03, 2026, 04:10 PM UTC
Resolved
Feb 03, 2026, 04:10 PM UTC
Duration
Detected by Pingoru
Feb 03, 2026, 04:10 PM UTC

Affected components

Excel Addin

Update timeline

  1. identified Feb 03, 2026, 03:49 PM UTC

    Status: Identified An upstream provider is having issues with some of their LLM models. Tracelight will attempt to automatically route around them, but some users may experience issues while this is ongoing. You can follow their incident here: https://status.claude.com/incidents/pr6yx3bfr172 Affected components Excel Addin (Partial outage)

  2. resolved Feb 03, 2026, 04:10 PM UTC

    Status: Resolved Our upstream provider has resolved the issue. Affected components Excel Addin (Operational)

Looking to track Tracelight downtime and outages?

Pingoru polls Tracelight's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Tracelight reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Tracelight alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Tracelight for free

5 free monitors · No credit card required