Tracelight experienced a minor incident on April 7, 2026 affecting Excel Addin, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Excel Addin
Update timeline
- investigating Apr 07, 2026, 08:14 PM UTC
Status: Investigating Some users may encounter issues with the app loading slowly.
- investigating Apr 07, 2026, 08:14 PM UTC
Status: Investigating Some users are encountering issues with Tracelight loading slowly. Affected components Excel Addin (Partial outage)
- identified Apr 07, 2026, 08:31 PM UTC
Status: Identified We've indentified the issue and we're running mitigations to resolve it. This may take several minutes to complete. Affected components Excel Addin (Partial outage)
- resolved Apr 07, 2026, 09:04 PM UTC
Status: Resolved The mitigations have been completed and all users should no longer be experiencing loading issues. Affected components Excel Addin (Operational)