Tracelight incident

Tracelight loading issues

Minor Resolved View vendor source →
Started
Apr 07, 2026, 09:04 PM UTC
Resolved
Apr 07, 2026, 09:04 PM UTC
Duration
Detected by Pingoru
Apr 07, 2026, 09:04 PM UTC

Affected components

Excel Addin

Update timeline

  1. investigating Apr 07, 2026, 08:14 PM UTC

    Status: Investigating Some users may encounter issues with the app loading slowly.

  2. investigating Apr 07, 2026, 08:14 PM UTC

    Status: Investigating Some users are encountering issues with Tracelight loading slowly. Affected components Excel Addin (Partial outage)

  3. identified Apr 07, 2026, 08:31 PM UTC

    Status: Identified We've indentified the issue and we're running mitigations to resolve it. This may take several minutes to complete. Affected components Excel Addin (Partial outage)

  4. resolved Apr 07, 2026, 09:04 PM UTC

    Status: Resolved The mitigations have been completed and all users should no longer be experiencing loading issues. Affected components Excel Addin (Operational)

Looking to track Tracelight downtime and outages?

Pingoru polls Tracelight's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Tracelight reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Tracelight alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Tracelight for free

5 free monitors · No credit card required