Ongoing since 06:14 AM UTC, affecting cPanel Management and cPanel Email Services.
We are currently investigating an ongoing network issue affecting our Melbourne data centre. Customers may experience degraded performance, including increased latency, packet loss, and intermittent connectivity to services hosted in Melbourne. The issue has been escalated with the data centre provider and is actively being worked on. Our teams are monitoring the situation closely and will provide further updates as more information becomes available.
Affected components
Update timeline
- investigating Nov 11, 2026, 06:14 AM UTC
We are currently investigating an ongoing network issue affecting our Melbourne data centre. Customers may experience degraded performance, including increased latency, packet loss, and intermittent connectivity to services hosted in Melbourne. The issue has been escalated with the data centre provider and is actively being worked on. Our teams are monitoring the situation closely and will provide further updates as more information becomes available.
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