TPP Wholesale incident

TPP Wholesale Console Partial Outage

Resolved after 15 hours 34 minutes, affecting Domain Name Management and Control Panel, on July 20, 2020.

resolved Jul 20, 2020, 10:45 PM UTC

We can now confirm that after a night of monitoring The Console is operating as expected. Please accept our apologies for any inconvenience caused while the fix was implemented.

Started
Jul 20, 2020, 07:11 AM UTC
Resolved
Jul 20, 2020, 10:45 PM UTC
Duration
15h 34m
Detected by Pingoru
Jul 20, 2020, 07:11 AM UTC

Affected components

Domain Name ManagementControl Panel

Update timeline

  1. investigating Jul 20, 2020, 07:11 AM UTC

    We’re currently experiencing degraded performance issues with the TPP Wholesale Console. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and will post another update as soon as we learn more.

  2. monitoring Jul 20, 2020, 10:26 AM UTC

    The issue has been identified and all systems are being reported as operational. We will continue to monitor this over the next 24hrs to ensure the system's up time is maintained. Please accept our apologies for any inconveniences caused.

  3. resolved Jul 20, 2020, 10:45 PM UTC

    We can now confirm that after a night of monitoring The Console is operating as expected. Please accept our apologies for any inconvenience caused while the fix was implemented.

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