Resolved after 15 hours 8 minutes, on November 17, 2020.
The issue has been identified and a fix is being implemented.
Update timeline
- investigating Nov 17, 2020, 04:15 AM UTC
We’re currently experiencing a partial service outage with the following products and services: - Cloud Email Services Affected users will not be able to receive incoming emails that are hosted on our Cloud Platform. We appreciate your patience whilst our Platform Engineers look into this issue as a top priority. For regular updates, please visit our service status page.
- identified Nov 17, 2020, 04:16 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Nov 17, 2020, 07:23 PM UTC
This incident has been resolved.
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