Resolved after 6 hours 2 minutes, affecting cPanel Email Services, on January 31, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
cPanel Email Services
Update timeline
- investigating Jan 31, 2021, 11:08 PM UTC
We are currently looking into an issue which is resulting in a small number of cPanel customers being unable to send or receive emails. We will post an update soonest - please accept our apologies for any inconveniences caused.
- identified Feb 01, 2021, 01:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 01, 2021, 04:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 01, 2021, 05:11 AM UTC
This incident has been resolved.
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