Resolved after 5 hours 24 minutes, affecting Domain Name Management and Control Panel, on December 13, 2021.
We have been monitoring the functionality of the Console and can confirm the issue has been resolved. We would like to apologise for any inconvenience caused.
Affected components
Update timeline
- investigating Dec 13, 2021, 10:15 PM UTC
Please be advised that we are aware of an outage that is currently affecting the following services - TPP Reseller Portal We are currently working with the Platform Provider to identify & resolve this issue as soon as possible. If you require Live Chat Support, please reach out to us via https://support.tppwholesale.com.au The next update will be provided at 10:00AM AEDT
- identified Dec 13, 2021, 11:03 PM UTC
Our Platform Provider has identified the issue and is currently working on a fix as a matter of urgency. The next update will be provided at 11:00am AEDT We would like to apologise for any inconvenience caused.
- monitoring Dec 13, 2021, 11:31 PM UTC
Our Platform Provider has identified & amended the issue. We can confirm that full accessibility & functionality has been restored. We will continue to monitor the situation and will provide updates accordingly. The next update will be provided at 14:00pm AEDT We would like to apologise for any inconvenience caused.
- resolved Dec 14, 2021, 03:39 AM UTC
We have been monitoring the functionality of the Console and can confirm the issue has been resolved. We would like to apologise for any inconvenience caused.
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