TPP Wholesale incident

.AI Domain Name Management

Resolved after 6 hours 52 minutes, affecting Domain Name Management, on February 20, 2023.

resolved Feb 21, 2023, 04:51 AM UTC

The registry connection / Internet to Anguilla has been restored. Testing has confirmed that the following actions are now operating as normal: Domain Name Registrations Domain Name Transfers Domain Name Updates Domain Name Renewals Do contact support if there are any queries relating to this outage.

Started
Feb 20, 2023, 09:58 PM UTC
Resolved
Feb 21, 2023, 04:51 AM UTC
Duration
6h 52m
Detected by Pingoru
Feb 20, 2023, 09:58 PM UTC

Affected components

Domain Name Management

Update timeline

  1. identified Feb 20, 2023, 09:58 PM UTC

    We know of an ongoing incident in Anguilla where we believe their core Internet lines have been accidentally severed - directly affecting the .AI Registry. At this time, we have been getting some updates from the Registry. However, a resolution to .AI is unknown at this time. As soon as we have an update, we will post it here. This affects: Domain Name Registrations Domain Name Transfers Domain Name Updates Domain Name Renewals (we will aim to ensure no domain names are affected and believe the Registry will automatically extend expiry dates to prevent any issues with domains entering their end-of-life grace periods) We appreciate everyone's patience while we work with the Registry but do speak to Support if there are any outstanding queries. - Matt McLeary, Customer Care

  2. resolved Feb 21, 2023, 04:51 AM UTC

    The registry connection / Internet to Anguilla has been restored. Testing has confirmed that the following actions are now operating as normal: Domain Name Registrations Domain Name Transfers Domain Name Updates Domain Name Renewals Do contact support if there are any queries relating to this outage.

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