Resolved after 7 hours 6 minutes, affecting Domain Name Management, on January 5, 2026.
The incident has been resolved. The TPP Wholesale Console and domain management functionality are fully operational. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Jan 05, 2026, 05:44 AM UTC
We are experiencing intermittent issues with the TPP Wholesale Console, which affects domain management. The matter has been escalated to the responsible team, and it is under investigation. Our team will keep you updated on the progress. We apologise for any inconvenience caused during this time.
- investigating Jan 05, 2026, 06:50 AM UTC
We are continuing to investigate the issue. The next update will be provided within an hour.
- investigating Jan 05, 2026, 08:03 AM UTC
We are still continuing to investigate the issue. The next update will be provided within an hour.
- investigating Jan 05, 2026, 09:06 AM UTC
The issue is still being investigated. The next update will be provided within an hour.
- investigating Jan 05, 2026, 10:02 AM UTC
We are continuing to investigate the issue. The next update will be provided within an hour.
- investigating Jan 05, 2026, 11:03 AM UTC
We are still continuing to investigate the issue. The next update will be provided within an hour.
- monitoring Jan 05, 2026, 11:52 AM UTC
We have implemented a fix, and keep monitoring the situation.
- resolved Jan 05, 2026, 12:51 PM UTC
The incident has been resolved. The TPP Wholesale Console and domain management functionality are fully operational. Thank you for your patience and understanding.
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