TPP Wholesale incident

Reseller Login Page Access Issue

Resolved after 5 hours 30 minutes, affecting Control Panel and External Network, on March 23, 2026.

resolved Mar 23, 2026, 07:26 AM UTC

The issue has been resolved. The https://www.tppwholesale.com.au/reseller-login login link is working again. Your patience is highly appreciated!

Started
Mar 23, 2026, 01:56 AM UTC
Resolved
Mar 23, 2026, 07:26 AM UTC
Duration
5h 30m
Detected by Pingoru
Mar 23, 2026, 01:56 AM UTC

Affected components

Control PanelExternal Network

Update timeline

  1. investigating Mar 23, 2026, 01:56 AM UTC

    Dear Clients, We are currently investigating an issue where resellers are unable to access the login page and may encounter a "404 Not Found" error. Our technical team is actively working to resolve the issue as quickly as possible. In the meantime, as a temporary workaround, you can access the reseller console directly using the following link: https://theconsole.tppwholesale.com.au/reseller/ We apologise for any inconvenience or disruption to your operations; please rest assured that we are treating this as a priority and will provide updates as soon as information becomes available. Thank you for your patience and understanding.

  2. investigating Mar 23, 2026, 01:57 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 23, 2026, 02:02 AM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 23, 2026, 07:26 AM UTC

    The issue has been resolved. The https://www.tppwholesale.com.au/reseller-login login link is working again. Your patience is highly appreciated!

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