TPP Wholesale experienced a major incident on March 23, 2026 affecting Control Panel and External Network, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 23, 2026, 01:56 AM UTC
Dear Clients, We are currently investigating an issue where resellers are unable to access the login page and may encounter a "404 Not Found" error. Our technical team is actively working to resolve the issue as quickly as possible. In the meantime, as a temporary workaround, you can access the reseller console directly using the following link: https://theconsole.tppwholesale.com.au/reseller/ We apologise for any inconvenience or disruption to your operations; please rest assured that we are treating this as a priority and will provide updates as soon as information becomes available. Thank you for your patience and understanding.
- investigating Mar 23, 2026, 01:57 AM UTC
We are continuing to investigate this issue.
- investigating Mar 23, 2026, 02:02 AM UTC
We are continuing to investigate this issue.
- resolved Mar 23, 2026, 07:26 AM UTC
The issue has been resolved. The https://www.tppwholesale.com.au/reseller-login login link is working again. Your patience is highly appreciated!