TPG Telecom experienced a minor incident on February 11, 2026 affecting Web Portal, lasting 2h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Feb 11, 2026, 12:17 AM UTC
We are currently investigating an issue where end users are unable to add or edit contacts within the platform. No error message appears, but updates are not being saved. Our engineers are actively working to resolve this issue and will provide updates as soon as possible.
- monitoring Feb 11, 2026, 01:31 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 11, 2026, 01:32 AM UTC
We are continuing to monitor for any further issues.
- resolved Feb 11, 2026, 02:24 AM UTC
This incident has been resolved.