Total Uptime experienced a major incident on June 16, 2025 affecting Cloud Load Balancing and ADC-as-a-Service and 1 more component, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2025, 10:55 AM UTC
We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in Europe. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.
- investigating Jun 16, 2025, 11:57 AM UTC
We have isolated this issue to a power event at our Amsterdam datacenter. Onsite engineers are currently working to restore affected systems at this time.
- resolved Jun 16, 2025, 01:04 PM UTC
This issue has been resolved and all systems affected by the power event have been brought online and/or replaced. We will provide further details of this event, our remedy, and planned future changes to mitigate a repeat incident as soon as we have completed all of our investigations.