Total Uptime incident

Network Degradation - EU-W

Minor Resolved View vendor source →
Started
Apr 02, 2026, 07:30 PM UTC
Resolved
Apr 02, 2026, 08:22 PM UTC
Duration
52m
Detected by Pingoru
Apr 02, 2026, 07:30 PM UTC

Affected components

Global Network and BackboneEurope

Update timeline

  1. investigating Apr 02, 2026, 07:30 PM UTC

    We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in the EU-West region. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.

  2. monitoring Apr 02, 2026, 08:06 PM UTC

    Engineers have isolated the issue to an internal DNS resolution in the Amsterdam environment and have resolved it. We are still monitoring this for further issues.

  3. resolved Apr 02, 2026, 08:22 PM UTC

    This incident is confirmed resolved.

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