Torq incident

[US] Elevated executions error rate in US region

Minor Resolved View vendor source →

Torq experienced a minor incident on March 4, 2026 affecting Workflows Automation, lasting 4h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2026, 09:00 PM UTC
Resolved
Mar 05, 2026, 01:09 AM UTC
Duration
4h 8m
Detected by Pingoru
Mar 04, 2026, 09:00 PM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Mar 04, 2026, 10:52 PM UTC

    We are currently experiencing elevated error rates affecting workflow executions in the US region. We're seeing reports of step failures across steps types (JQ, Python, HTTP requests) returning execution errors. There is also intermittent UI slowness when loading run logs.

  2. identified Mar 04, 2026, 10:57 PM UTC

    This has been identified as related to an active Google Cloud Platform incident involving infrastructure issues in the us-central1 region. GCP's engineering team is actively working on mitigation. Other regions are unaffected. We will provide further updates as the situation develops.

  3. identified Mar 05, 2026, 12:20 AM UTC

    We have identified that the issue is limited to non-accelerated workflow steps in the US region. Accelerated steps are functioning normally and are not impacted. Our team continues to investigate and work on a remediation. Updates will be provided as they become available.

  4. identified Mar 05, 2026, 12:33 AM UTC

    We have identified a workaround and are currently implementing it. We will provide further updates as they become available.

  5. monitoring Mar 05, 2026, 12:46 AM UTC

    We have implemented a fix and the issue is now resolved. We are continuing to monitor to ensure stability.

  6. resolved Mar 05, 2026, 01:09 AM UTC

    This incident has been resolved.