Torq incident

Intermittent failures: Torq API Step Execution

Minor Resolved View vendor source →

Torq experienced a minor incident on March 20, 2026 affecting Workflows Automation, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 05:51 PM UTC
Resolved
Mar 20, 2026, 10:20 PM UTC
Duration
4h 29m
Detected by Pingoru
Mar 20, 2026, 05:51 PM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Mar 20, 2026, 05:51 PM UTC

    We are aware of intermittent failures affecting a subset of Torq API workflow steps. Cases are fully operational and unaffected.

  2. identified Mar 20, 2026, 06:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 20, 2026, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 20, 2026, 10:20 PM UTC

    This incident has been resolved.