Torq incident

[US] Elevated executions error rate in US region

Minor Resolved View vendor source →

Torq experienced a minor incident on April 10, 2026 affecting Workflows Automation, lasting 3h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 05:45 PM UTC
Resolved
Apr 10, 2026, 09:04 PM UTC
Duration
3h 18m
Detected by Pingoru
Apr 10, 2026, 05:45 PM UTC

Affected components

Workflows Automation

Update timeline

  1. investigating Apr 10, 2026, 08:08 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 10, 2026, 08:12 PM UTC

    We are currently investigating elevated error ("code": 9) rates affecting cloud runner steps between 17:50 and 19:50 UTC. Our team is actively working to identify the root cause. Updates will be provided as they become available.

  3. monitoring Apr 10, 2026, 08:13 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 10, 2026, 09:04 PM UTC

    This incident has been resolved.