Tornado Datacenter incident

Partial Outage - Air Conditioning

Resolved after 5 hours 33 minutes, affecting Air Conditioning, on April 30, 2025.

monitoring Apr 30, 2025, 02:58 PM UTC

The unit failed again and we were able to pinpoint the cause, working on a permanent solution.

Started
Apr 30, 2025, 01:15 PM UTC
Resolved
Apr 30, 2025, 06:48 PM UTC
Duration
5h 33m
Detected by Pingoru
Apr 30, 2025, 01:15 PM UTC

Affected components

Air Conditioning

Update timeline

  1. monitoring Apr 30, 2025, 01:15 PM UTC

    We have identified a partial outage of the air conditioning at RR.A due to a misbehaving sensor, shutting down one unit. Remaining units and freecooling took over the load. Temperature increased minor, the unit has been reset and is actively cooling again.

  2. monitoring Apr 30, 2025, 02:58 PM UTC

    The unit failed again and we were able to pinpoint the cause, working on a permanent solution.

  3. resolved Apr 30, 2025, 06:48 PM UTC

    The issue has been resolved.

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