Trading Platform - Powered by TopstepX Service Disruption – Platform-Wide Issue Under Investigation

Update timeline

1. investigating Oct 11, 2026, 10:30 PM UTC

   Dear Valued Client, We are aware of an issue affecting the Trading Platform - Powered by TopstepX that is impacting platform availability. Out of an abundance of caution, clients may wish to refrain from initiating new trades or attempting repeated login attempts until system functionality is restored. Our team is investigating and working to restore full service as soon as possible. We will share updates as more information becomes available. Market conditions can change rapidly. You remain responsible for monitoring your positions and managing risk. We appreciate your patience and understanding. Our team is fully aware of the situation, and there is no need to contact the Support Team at this time.

2. resolved Oct 11, 2026, 10:50 PM UTC

   Dear Valued Client, We resolved the issue affecting the Trading Platform - Powered by TopstepX has been resolved and systems are operating as expected. Clients may now initiate new trades under normal conditions. If you experience any issues, contact If you continue to experience any issues, please contact the Support Team using the following link: **https://www.topstepbrokerage.com/contact-us/** Phone support hours: Monday-Friday 7:00am-5:00pm CT Platform Support (872) 219-1231 or Trade Desk (872) 814-6137 Market conditions can change rapidly. You remain responsible for monitoring your positions and managing risk. We appreciate your patience during this incident.