TOPdesk is currently experiencing a minor incident affecting Functionality malfunction, which began 6h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating Jun 19, 2026, 06:11 AM UTC
We are currently experiencing disruptions in one of our services. As a result logging in to your TOPdesk environment may not be possible. We are aware of the problem and are working on a solution. Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. The next update will be provided as events warrant until the issue has been resolved. E-mail updates will be sent right away when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates. Log in is currently not working To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR26 06 6038.
- investigating Jun 19, 2026, 07:14 AM UTC
We are currently investigating the cause of this issue. We will provide an update as soon as more information becomes available, and no later than 3 hours from now.
- monitoring Jun 19, 2026, 07:48 AM UTC
We have identified the issue and implemented a fix. You should now be able to log in to your TOPdesk environment as expected. If you are still experiencing login issues, please contact our support team and let us know. We will continue to closely monitor the situation to ensure the service remains stable.