Tonkean incident
We are currently experiencing slowness in one of our databases, which is impacting multiple components across the system.
Major Vendor's status page →
Resolved after 7 hours 29 minutes, affecting Workflows Runtime and User Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports) and 1 more, on July 16, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Workflows RuntimeUser Interfaces (Forms, Item Interfaces, Workspace Apps, Business Reports)Workflow BuilderUser Interface Builder (Forms, Item Interfaces, Workspace Apps, Business Reports)Identity Provider Integrations
Update timeline
- investigating Jul 16, 2025, 09:00 PM UTC
Our team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide updates as we learn more.
- monitoring Jul 16, 2025, 09:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 04:29 AM UTC
This incident has been resolved.
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