TokenEx experienced a major incident on June 18, 2026, lasting 35m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 18, 2026, 03:28 PM UTC
We are observing intermittent service availability issues affecting the TokenEx APIs in the US region. Teams are currently engaged and investigating.
- identified Jun 18, 2026, 03:32 PM UTC
The issue has been identified, and teams are addressing. Most services, with the exception of APIv2, are once again within normal operational parameters.
- monitoring Jun 18, 2026, 03:50 PM UTC
Services have stabilized as of 10:40 am Central Time. Teams are continuing to monitor.
- resolved Jun 18, 2026, 04:03 PM UTC
This incident has been resolved.