TokenEx experienced a notice incident on October 1, 2026, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 01, 2026, 04:35 PM UTC
Teams are currently investigating service issues affecting the Aperia Compliance platform. Updates will be posted here as they become available.
- monitoring Oct 01, 2026, 05:38 PM UTC
As of 17:24 UTC, access to the Aperia Compliance platform has been restored. Our teams are continuing to monitor performance to ensure stability, and we will provide another update once this issue is fully resolved."
- resolved Oct 01, 2026, 07:02 PM UTC
The issue affecting the Aperia Compliance platform has been resolved, and normal service has resumed as of 17:24 UTC. Our technical teams will continue to analyze the incident to determine the underlying cause.