TokenEx experienced a notice incident on September 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 21, 2026, 05:17 PM UTC
On 15 September 2026, between 14:04 and 14:05 UTC, the payment orchestration platform was briefly unavailable for approximately 36 seconds due to the loss of a production database node. Service recovered automatically and normal processing resumed at 14:05 UTC.