Togetherwork incident

[SEV-3] Togetherpay Sandbox/Integration Unavailable

Critical Resolved View vendor source →

Togetherwork experienced a critical incident on July 14, 2025 affecting Integration Test Environment and Sandbox Test Environment and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2025, 05:41 PM UTC
Resolved
Jul 14, 2025, 07:22 PM UTC
Duration
1h 40m
Detected by Pingoru
Jul 14, 2025, 05:41 PM UTC

Affected components

Integration Test EnvironmentSandbox Test EnvironmentProPay Testing Environments

Update timeline

  1. monitoring Jul 14, 2025, 05:41 PM UTC

    Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown. As soon as we have more information and/or when the environments are back up and running, we will let you know.

  2. resolved Jul 14, 2025, 07:22 PM UTC

    ProPay concluded their maintenance - both sandbox and integration are now available. This incident is resolved.