Toast experienced a notice incident on January 9, 2026 affecting Online Ordering and Mobile Dining Solutions (MDS), lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Online OrderingMobile Dining Solutions (MDS)
Update timeline
- investigating Jan 09, 2026, 11:09 PM UTC
We are currently investigating an issue that is restricting login capabilities for Toast guest accounts. This issue will affect Toast Online Ordering and Local by Toast. These two products are functional aside from the account login feature.
- investigating Jan 10, 2026, 12:22 AM UTC
We are continuing to investigate this issue.
- resolved Jan 10, 2026, 12:48 AM UTC
This incident has been resolved.