Toast experienced a major incident on January 12, 2026 affecting Online Ordering, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Online Ordering
Update timeline
- investigating Jan 12, 2026, 05:32 PM UTC
We're aware of an issue affecting the ability to place catering online orders. Our team is engaged and investigating.
- resolved Jan 12, 2026, 06:04 PM UTC
This incident has been resolved.