Toast experienced a major incident on February 5, 2026 affecting POS Web application, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
POS Web application
Update timeline
- investigating Feb 05, 2026, 05:49 PM UTC
We are aware of an issue causing various product pages to fail to load. We are investigating and hope to have these pages up and working again soon.
- monitoring Feb 05, 2026, 06:08 PM UTC
A fix has been implemented and the affected product pages are now loading as expected. We will continue to monitor.
- resolved Feb 05, 2026, 06:13 PM UTC
A fix has been implemented for this issue. All systems have returned to normal.