Toast incident
(02/14/2026)Entitlements/Online Orders Delays Incident
Toast experienced a minor incident on February 15, 2026 affecting Online Ordering, lasting 1h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Online Ordering
Update timeline
- investigating Feb 15, 2026, 12:45 AM UTC
We are currently investigating an issue that may cause some delays to online ordering or present errors when navigating online ordering.
- investigating Feb 15, 2026, 12:57 AM UTC
We are continuing to look into the cause of the issue, however, we are seeing improvements in the delays and errors.
- investigating Feb 15, 2026, 01:17 AM UTC
We continue to investigate the issue but are seeing minimal impact at this time.
- investigating Feb 15, 2026, 01:37 AM UTC
We continue to investigate the issue but are seeing minimal impact at this time.
- resolved Feb 15, 2026, 01:49 AM UTC
We have identified the affected services and have implemented fixes to ensure proper functionality. This incident is now resolved.