Titan Mail incident

Server outage

Resolved after 25 minutes, affecting Incoming Mail Delivery and Outgoing Mail Delivery, on April 9, 2021.

investigating Apr 09, 2021, 10:28 PM UTC

The issue has been fixed.

Started
Apr 09, 2021, 10:04 PM UTC
Resolved
Apr 09, 2021, 10:30 PM UTC
Duration
25m
Detected by Pingoru
Apr 09, 2021, 10:04 PM UTC

Affected components

Incoming Mail DeliveryOutgoing Mail Delivery

Update timeline

  1. investigating Apr 09, 2021, 10:04 PM UTC

    We are experiencing a server outage, this is being investigated currently

  2. investigating Apr 09, 2021, 10:27 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 09, 2021, 10:28 PM UTC

    The issue has been fixed.

  4. resolved Apr 09, 2021, 10:30 PM UTC

    Our operation team found the issue and resolved it.

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