Titan Mail incident

Increased API Error Rates and Latency

Resolved after 2 hours 20 minutes, affecting Admin Panel and Partner APIs, on September 9, 2022.

identified Sep 09, 2022, 04:00 PM UTC

We are facing partial outages on Titan as AWS Systems Manager is partially down.

Started
Sep 09, 2022, 04:00 PM UTC
Resolved
Sep 09, 2022, 06:21 PM UTC
Duration
2h 20m
Detected by Pingoru
Sep 09, 2022, 04:00 PM UTC

Affected components

Admin PanelPartner APIs

Update timeline

  1. identified Sep 09, 2022, 04:00 PM UTC

    We are facing partial outages on Titan as AWS Systems Manager is partially down.

  2. resolved Sep 09, 2022, 06:21 PM UTC

    This incident has been resolved.

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