Titan Mail incident
Titan mail login partially impacted along with Pop/IMAP failures
Resolved after 3 hours 4 minutes, affecting Login and POP/IMAP, on October 31, 2022.
As the issue was occurring due to the network outages of the local Internet service providers and there are no outages on Titan infra. These issues are expected to be resolved once the network outage issue is fixed by the Internet service providers in the European region.
Affected components
Update timeline
- investigating Oct 31, 2022, 02:19 PM UTC
We are currently investigating this issue.
- identified Oct 31, 2022, 03:03 PM UTC
We have found that most of this issue has been happening for users based out of European regions on their WiFi network. The primary investigation points out that the issue is pertaining due to the network issues on the local Internet service providers. Also, we have observed failures on other third-party apps as well.
- resolved Oct 31, 2022, 05:23 PM UTC
As the issue was occurring due to the network outages of the local Internet service providers and there are no outages on Titan infra. These issues are expected to be resolved once the network outage issue is fixed by the Internet service providers in the European region.
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