Titan Mail incident

Delay in Incoming emails

Resolved after 9 hours 59 minutes, affecting Incoming Mail Delivery, on July 10, 2023.

monitoring Jul 10, 2023, 11:49 PM UTC

The services are now operational, however, we are continuing to monitor for any further issues.

Started
Jul 10, 2023, 02:30 PM UTC
Resolved
Jul 11, 2023, 12:30 AM UTC
Duration
9h 59m
Detected by Pingoru
Jul 10, 2023, 02:30 PM UTC

Affected components

Incoming Mail Delivery

Update timeline

  1. monitoring Jul 10, 2023, 04:13 PM UTC

    Downgraded performance in incoming emails on the Titan web client

  2. monitoring Jul 10, 2023, 05:05 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 10, 2023, 06:30 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 10, 2023, 08:29 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 10, 2023, 11:49 PM UTC

    The services are now operational, however, we are continuing to monitor for any further issues.

  6. resolved Jul 11, 2023, 12:30 AM UTC

    This incident has been resolved.

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