Tink providers Spain incident

Ibercaja | Direct Access - Major outage

Resolved after 241 days 13 hours, affecting Ibercaja | Direct Access, on February 16, 2026.

investigating Jun 24, 2026, 06:51 AM UTC

We are continuing to investigate the ongoing issue affecting the Ibercaja | Direct Access connection (es-ibercaja-password). The incident status remains unchanged at this time. Despite multiple remediation attempts, the issue persists. The Ibercaja | Open Banking connection (es-redsys-ibercaja-ob) remains unaffected. We will continue to monitor the issue and provide further updates when there is a meaningful change.

Started
Feb 16, 2026, 05:36 PM UTC
Resolved
Oct 16, 2026, 07:21 AM UTC
Duration
241d 13h
Detected by Pingoru
Feb 16, 2026, 05:36 PM UTC

Affected components

Ibercaja | Direct Access

Update timeline

  1. investigating Feb 16, 2026, 05:36 PM UTC

    We are currently investigating an issue with Ibercaja | Direct Access connection (es-ibercaja-password). The Ibercaja | Open Banking connection (es-redsys-ibercaja-ob) is unaffected. - Affected users: 100% - Affected flow: Authentication flow - Start Time: 10/02/2026 15.00 CET - Bank side error: 503 for authentication endpoint - Provider name: es-ibercaja-password

  2. investigating Jun 24, 2026, 06:51 AM UTC

    We are continuing to investigate the ongoing issue affecting the Ibercaja | Direct Access connection (es-ibercaja-password). The incident status remains unchanged at this time. Despite multiple remediation attempts, the issue persists. The Ibercaja | Open Banking connection (es-redsys-ibercaja-ob) remains unaffected. We will continue to monitor the issue and provide further updates when there is a meaningful change.

  3. resolved Oct 16, 2026, 07:21 AM UTC

    This incident has been resolved.

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