Tink providers Spain incident
CaixaBank | Direct Access | Major outage
Resolved after 39 days 23 hours, affecting CaixaBank, on April 10, 2026.
We have concluded our investigation. Please note that automatic background refreshes for Caixabank are currently unsupported. We do not have plans to introduce this functionality in the near term, so we recommend relying on user-initiated updates for this institution. Thank you for your patience and understanding.
Affected components
Update timeline
- identified Apr 10, 2026, 06:43 AM UTC
We have identified the issue and we will update when a significant change to the situation occurs. - Affected users: 100% - Affected flow: refresh-auto - Start Time: 8th of April, 04:00 CEST - Bank side error: We cannot perform refresh auto since bank is requiring SCA - Provider name: es-lacaixa-password
- resolved May 20, 2026, 06:23 AM UTC
We have concluded our investigation. Please note that automatic background refreshes for Caixabank are currently unsupported. We do not have plans to introduce this functionality in the near term, so we recommend relying on user-initiated updates for this institution. Thank you for your patience and understanding.
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