Tink providers Spain incident

Banco Santander Open Banking - Major outage affecting Account Information and Payment Initiation Services

Resolved after 12 hours 32 minutes, affecting Banco Santander | Direct Access, on August 11, 2026.

identified Aug 11, 2026, 04:47 PM UTC

We are currently investigating an issue with Santander - Affected users: 100% - Affected flow: Authentication, Payments, Refresh Auto - Start Time: 11/08/2026 18:20 CEST - Bank side error: Users unable to complete redirect flow - Provider name: es-redsys-santander-ob

Started
Aug 11, 2026, 04:47 PM UTC
Resolved
Aug 12, 2026, 05:20 AM UTC
Duration
12h 32m
Detected by Pingoru
Aug 11, 2026, 04:47 PM UTC

Affected components

Banco Santander | Direct Access

Update timeline

  1. identified Aug 11, 2026, 04:47 PM UTC

    We are currently investigating an issue with Santander - Affected users: 100% - Affected flow: Authentication, Payments, Refresh Auto - Start Time: 11/08/2026 18:20 CEST - Bank side error: Users unable to complete redirect flow - Provider name: es-redsys-santander-ob

  2. resolved Aug 12, 2026, 05:20 AM UTC

    The issue has been resolved. We apologize for the inconvenience.

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