Tink providers Spain incident

Imagin and CaixaBank Direct Access and Open Baning - Aggregation Service and Payment Service - Major Outage

Resolved after 6 hours 12 minutes, affecting CaixaBank and Imagin, on July 16, 2026.

investigating Jul 16, 2026, 02:18 PM UTC

The Open Banking connection is meanwhile showing issues, too: Both, Aggregation Service and Payment Service are affected.

Started
Jul 16, 2026, 12:53 PM UTC
Resolved
Jul 16, 2026, 07:06 PM UTC
Duration
6h 12m
Detected by Pingoru
Jul 16, 2026, 12:53 PM UTC

Affected components

CaixaBankImagin

Update timeline

  1. investigating Jul 16, 2026, 12:53 PM UTC

    We're currently investigating an issue with Imagin and CaixaBank. - Affected users: ~90% - Affected flow: AIS -Start Time: 2026-07-16 14:00 - Bank side error: 409s, operation not possible at the moment - Provider name: es-imaginbank-password, es-lacaixa-password

  2. investigating Jul 16, 2026, 02:18 PM UTC

    The Open Banking connection is meanwhile showing issues, too: Both, Aggregation Service and Payment Service are affected.

  3. resolved Jul 16, 2026, 07:06 PM UTC

    This incident has been resolved.

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