Tink providers Spain incident

Cajamar | Direct Access - Major outage

Resolved after 147 days 16 hours, affecting Cajamar | Direct Access, on May 21, 2026.

investigating Oct 16, 2026, 07:20 AM UTC

We are continuing to investigate this issue.

Started
May 21, 2026, 02:30 PM UTC
Resolved
Oct 16, 2026, 07:20 AM UTC
Duration
147d 16h
Detected by Pingoru
May 21, 2026, 02:30 PM UTC

Affected components

Cajamar | Direct Access

Update timeline

  1. investigating May 21, 2026, 02:30 PM UTC

    - Affected users: 100%- Affected flow: Manual authentication flow - Start Time: 21/05/2026 14:00 CET - Bank side error: 500 error on the Authentication endpoint. - Provider name: es-cajamar-password The connection has been temporarily disabled

  2. investigating Jun 24, 2026, 06:53 AM UTC

    The incident remains ongoing, and there has been no significant change in status at this time. Despite multiple remediation attempts, the issue continues to persist. The es-cajamar-password connection remains temporarily disabled. We will continue to monitor the situation and provide further updates when there is a meaningful change.

  3. investigating Oct 16, 2026, 07:20 AM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 16, 2026, 07:20 AM UTC

    This incident has been resolved.

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