Tink providers Spain incident

Kutxabank - Major outage

Critical Resolved View vendor source →

Tink providers Spain experienced a critical incident on May 12, 2026 affecting Kutxabank, lasting 14h 59m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 03:57 PM UTC
Resolved
May 13, 2026, 06:56 AM UTC
Duration
14h 59m
Detected by Pingoru
May 12, 2026, 03:57 PM UTC

Affected components

Kutxabank

Update timeline

  1. investigating May 12, 2026, 03:57 PM UTC

    - Affected users: 100% - Affected flow: Authentication - Start Time: 12.05.2026 17:00 CEST - Bank side error: Unsupported authentication method - Provider name: es-kutxabank-webpage

  2. resolved May 13, 2026, 06:56 AM UTC

    The issue has been resolved. We apologize for the inconvenience.