TingleFlow incident

Help Center API Response Time is back up

Major Resolved

TingleFlow experienced a major incident on October 4, 2026 affecting Support Forum and Support (AI) and 1 more component, lasting 18h 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 04, 2026, 12:24 PM UTC
Resolved
Oct 05, 2026, 06:38 AM UTC
Duration
18h 14m
Detected by Pingoru
Oct 04, 2026, 12:24 PM UTC

Affected components

Support ForumSupport (AI)Support (Privacy Center)Support (Copyright Center)Support (Articles)Support (Tickets)Support (Help Center API Response Time)

Update timeline

  1. investigating Oct 04, 2026, 12:24 PM UTC

    Help Center is down at the moment. This incident was automatically created by Instatus monitoring.

  2. investigating Oct 04, 2026, 04:58 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 05, 2026, 06:38 AM UTC

    Help Center is back up. This incident was automatically resolved by Instatus monitoring.