Tines Outage History

2026-01-22 19:03:00 UTC Degraded performance [ Resolved ] Impact: Cloud tenants on Multi-Tenant (shared) stacks/infrastructure. Summary: Some tenants on shared stacks experienced delayed action runs from 16:09 - 19:03 UTC January 22, 2026. Resolution: The issue was resolved at 19:03 UTC. We apologize for any inconvenience this may have caused. If you have any questions, please contact Tines support. 2026-01-22 18:31:00 UTC Degraded performance [ Investigating ] Impact: Cloud tenants on Multi-Tenant (shared) stacks/infrastructure. Summary: Some tenants on shared stacks experienced delayed action runs from 16:09 - 19:03 UTC January 22, 2026. Resolution: The issue was resolved at 19:03 UTC. We apologize for any inconvenience this may have caused. If you have any questions, please contact Tines support.

2026-01-16 14:30:00 UTC Operational [ Resolved ] First Detected: January 16, 2025 14:30 UTC Resolved January 16, 2025 15:12 UTC Impact: Tines Actions or direct API requests using either the Get or Update a JSON Resource API endpoints made via Tenant Owner Service Accounts failed with a 500 response code. Current Status: The issue has been resolved as of 15:12 UTC We apologize for any inconvenience this may cause. Please contact Tines support with any questions related to this issue.

2025-10-24 07:24:00 UTC Operational [ Resolved ] Between 05:05 UTC and 08:24 UTC, event transform actions in explode mode experienced processing delays and generated error logs in the US1 stack. Affected actions were automatically retried and completed. You can check your tenant's region by visiting https:// /info in your browser We apologize for any inconvenience this may have caused. 2025-10-24 04:05:00 UTC Problem detected [ Investigating ] Between 05:05 UTC and 08:24 UTC, event transform actions in explode mode experienced processing delays and generated error logs in the US1 stack. Affected actions were automatically retried and completed. You can check your tenant's region by visiting https:// /info in your browser We apologize for any inconvenience this may have caused.

2025-09-14 21:30:00 UTC Partial outage [ Resolved ] All mails have been retried and are delivering as expected. We apologize for the inconvenience caused by this incident. 2025-09-14 20:48:00 UTC Partial outage [ Resolving ] The root cause of the incident is resolved and emails are being delivered as normal. Emails that did not deliver are being retried across all EU stacks. 2025-09-14 18:00:00 UTC Partial outage [ Investigating ] Email Deliveries for emails sent by the Tines email action are currently failing for tenants in the EU West region. The team are investigating. All emails should be retried once the incident is over.

2025-09-02 21:45:00 UTC Operational [ Resolved ] The issue has been resolved. Thank you for your patience as we resolved this issue. 2025-09-02 21:35:23 UTC Operational [ Monitoring ] We have deployed a fix and are continuing to monitor the issue. Thank you for your patience as we resolved this issue. We apologize for any inconvenience this may have caused. 2025-09-02 21:02:35 UTC Partial outage [ Identified ] We have identified a possible cause for the issue and are working towards a resolution. Thank you for your patience as we work to resolve this issue. We apologize for any inconvenience this has caused. 2025-09-02 19:18:00 UTC Partial outage [ Investigating ] Some cloud tenants are showing errors when loading Tines. We are currently working on resolving the issue. We apologize for any inconvenience caused.