Notification of Scheduled Maintenance for ap-southeast-2(AWS Sydney)

Update timeline

1. monitoring Jan 30, 2026, 03:24 PM UTC

   2026-02-13 18:00:00 UTC Operational [ Maintenance complete ] Service upgrade complete. Thank you for your patience as we completed the maintenance. 2026-02-13 16:00:00 UTC Operational [ In maintenance ] We are currently upgrading our services for our multitenant stack in ap-southeast-2 (AWS Sydney) The work should take approximately two hours. What to Expect: 1. Event processing and all other functionality will continue uninterrupted 2. Active UI sessions will be disconnected during the update 3. Users will need to sign back in during the maintenance window Please visit https://status.tines.com/ for details Thank you for your patience as we complete the maintenance. 2026-01-30 15:30:00 UTC Operational [ Maintenance scheduled ] Scheduled Maintenance Notification Affected Tenants: Tines tenants hosted on the sydney1 multi-tenant stack in ap-southeast-2 (AWS Sydney) Maintenance Window: February 14th, 03:00 AEST – 05:00 AEST What to Expect: 1. Event processing and all other functionality will continue uninterrupted 2. Active UI sessions will be disconnected during the update 3. Users will need to sign back in during the maintenance window Check Your Region: To determine if this maintenance affects your tenant, visit https:// /info to see your hosting region. Questions? Please visit https://status.tines.com/ for details Contact our support team using any method listed at https://www.tines.com/getting-answers-to-your-tines-questions/